Common issue: incoming calls to CUCM/CME VoIP show the PSTN caller-id on the IP phone. However, when the user attempts to dial back using the directory, the call fails since it doesn't have the preceding PSTN access code (yes, the user can manually EditDial and add them, but who wants to do that?). Here's a template configuration from a voice gateway in Arizona (10 digit and 11 digit dialing):
voice translation-rule 1
rule 1 /^480\(.*\)/ /9480\1/
rule 2 /^602\(.*\)/ /9602\1/
rule 3 /^623\(.*\)/ /9623\1/
rule 4 /^1480\(.*\)/ /9480\1/
rule 5 /^1602\(.*\)/ /9602\1/
rule 6 /^1623\(.*\)/ /9623\1/
rule 7 /\(1..........\)/ /9\1/
rule 8 /\(..........\)/ /91\1/
voice translation-profile Fix_Outbound_Callback
translate calling 1
voice-port 0/3/0:23
translation-profile incoming Fix_Outbound_Callback
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